I was recently at Shanghai Pudong airport during a trip. As I walked through the airport, suddenly I hear an urgent wave of high heels striking on the floor approaching me. I turned my head and saw a western lady running with two giant bags on the hallway.
Running in front of her, was a petite Chinese lady in airline uniform. She was running to lead this passenger to the boarding gate before it closes. She looked so tiny and fragile, yet I still remember the sound of her high heels running non-stop.
This is not rare in China. A good friend of mine told me about a similar experience.
He was late for the flight so he asked for help from the airport staff. The staff checked his boarding pass and immediately said “Follow me!” and started running.
My friend ran after this staff past walls and hidden doors. At some point, he wondered where exactly they were heading. All of a sudden, the last door opened, the boarding gate appeared magically in front of them.
My friends recalled that was almost like an Ali Baba “Open Sesame” moment.
Race with the clients against time, this, my friend is the definition of top service in China.
This story is an excerpt from the course: “How to Lose a Sale to Chinese Clients – 5 Expectations They Never Told You”
The course focuses on doing business with Chinese high net worth individuals (Chinese HNWI), one of the biggest new opportunities in the industry today. There are 6 lessons in total.
What you will learn:
- How to make your message resonate with Chinese buyers
- How to make Chinese clients trust you
- How to close deals from Chinese clients
- How to get more Chinese client referrals
Your clients need to say: “Ooh, tell me more”, “How do I pay?”, “When can we sign the contract?
- Lesson 1: Hitting the sweet spot
- Lesson 2: Why are the wealthy Chinese always in a rush?
- Lesson 3: How to make Chinese clients open up?
- Lesson 4: How to communicate effectively with Chinese Clients?
- Lesson 5: How to shape Chinese clients’ decisions?
- Lesson 6: How to win referrals from Chinese clients?
Who this course is for
- Those currently working in sales looking to increase their business from Chinese clients
- Those considering sales as a career in the future
- Anyone who has to deal with Chinese clients face-to-face
Sign up below and enjoy full access to the course.